Customer Support

Direct support for clients.

Contact us for service questions, project updates, billing inquiries, refund requests, cancellation requests, and deliverable support.

Support Contact

Email: Hernan@cenitstudio.us
Phone: +1 202 498 8936
Address: 31390 Brickell Ave, Miami, FL 33131

Support Hours

Monday to Friday, 9:00 AM to 6:00 PM. Requests received outside business hours are reviewed on the next business day.

What We Can Help With

Required Information

Please include your full name, company name, email used for the project, invoice number if available, service purchased, payment date, description of the issue, and any supporting documents or screenshots.

Response Time

Most support inquiries are reviewed within 1 to 2 business days. Billing, refund, cancellation, or project dispute requests may require additional review.